Information We Collect:
- Personal Information: When you use our Services, we may collect certain personally identifiable information, such as your name, email address, and contact details. We collect this information when you voluntarily provide it to us, such as when you sign up for an account or contact us.
- Usage Data: We may also collect information about how you access and use the Site and Services. This may include your IP address, browser type, operating system, pages visited, and other usage statistics.
How We Use Your Information:
- Providing and Improving Services: We use the information we collect to deliver and enhance our Services. This includes running Velocity Net Tests, generating reports, offering optimization suggestions, and improving the overall user experience.
- Communications: We may use your contact information to send you updates, notifications, and important information related to the Services. You can opt out of these communications at any time.
- Analytics: We may use aggregated and anonymized data for analytical purposes to understand how users interact with our Site and Services, identify trends, and improve our offerings.
Data Sharing and Disclosure:
- Service Providers: We may engage third-party service providers to assist us in delivering the Services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, update, or delete your personal information. You can manage your account settings and communication preferences through the Site. If you have any questions or requests regarding your information, please contact us at [email protected].